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Package: Entry Level Cashier

Entry Level Cashier

The Entry Level Cashier Solution is for entry-level retail positions in which employees receive payment in the form of cash, check, or credit cards for goods purchased. Sample tasks for these jobs include, but are not limited to: handling payments, offering customer service, and issuing receipts and refunds.

Package: Entry Level Customer Service (General)

Entry Level Customer Service (General)

The Entry Level Customer Service Solution (General) is for a wide range of entry-level positions where employees are expected to interact with customers when carrying out critical tasks of the job. This includes positions that require frequent interactions with customers, or positions where customer service is not central to the role, but is still essential for successful performance on the job. Sample tasks for these jobs include, but are not limited to: interacting with customers on the phone to provide information; taking orders; solving product or service issues; and responding positively to difficult or irate customers.

Package: Entry Level Customer Service (Retail and Contact Center)

Entry Level Customer Service (Retail and Contact Center)

The Entry Level Customer Service Solution (Retail/Contact Center) is for entry-level positions in which employees interact with customers by providing information or carrying out customer requests related to an organizations products or services. Sample tasks for these jobs include, but are not limited to: interacting with customers on the phone or in person; taking orders; solving product or service issues; and responding positively to difficult or irate customers.

Package: Entry Level Sales

Entry Level Sales

The Entry Level Sales Roles Solution is for entry-level positions in which employees proactively sell products or services to customers and have their compensation and/or performance based on sales revenue. Sample tasks for these jobs include, but are not limited to: promoting products to customers, persuading customers to buy products, and completing a transaction with a customer.

Package: General Entry Level - All Industries 7.0

General Entry Level - All Industries 7.0

The General Entry Level - All Industries 7.0 solution is designed for entry-level positions in general.

Package: General Entry Level - Data Entry 7.0

General Entry Level - Data Entry 7.0

The General Entry Level - Data Entry 7.0 solution is designed for entry-level general positions that include entering data into computers or data management systems.

Package: Industrial - Entry Level 7.0

Industrial - Entry Level 7.0

The Industrial - Entry Level 7.0 solution is designed for entry-level positions and measures the behaviors and experiences that underlie successful and safe performance in general or light industrial roles.

Package: Industrial - Professional and Skilled 7.0

Industrial - Professional and Skilled 7.0

The Industrial - Professional and Skilled 7.0 solution is designed to measure the behaviors and experiences that underlie successful and safe performance in the workplace for specialized technical or professional industrial roles.

Package: Industrial - Semi-skilled 7.0

Industrial - Semi-skilled 7.0

The Industrial - Semi-Skilled 7.0 solution is designed for entry-level positions and measures the behaviours and experiences that underlie successful and safe performance for production workers.

Assessment: Microsoft Excel 2013 (adaptive)

Microsoft Excel 2013 (adaptive)

The Microsoft Excel 2013 (adaptive) test measures knowledge of Excel 2013. Designed for experienced users, this test includes the following topics: Functions and Analytical Tools, Multiple Worksheets, Print and Views, Privacy and Security, Tables and Graphics, Workbook and Worksheet Features, and Worksheet Formatting.

Showing 81 - 90 of 98 results

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