The HIPAA (Security) test measures knowledge of compliance with the standards required by the Security and Electronic Signature Standards as they apply to HIPAA. Designed for healthcare professionals and concentrating on nontechnical as well as technical aspects of the HIPAA Standards for Security and Electronic Signatures, this test covers the following topics: Computer Mechanisms, Computer Models, General Knowledge, Implementation, Medical Records, Organization, Security Basics, and Setup.

The Microsoft ISA Server 2000 Administration test measures knowledge of administering a server running Microsoft ISA Server 2000. Designed for experienced network administrators, this test covers the following topics: Caching, Client Installation, Installation, Monitoring and Reporting, Rules and Policies, Server Publishing, Structure and Security Concepts, and Troubleshooting.

The Novell NetWare 5.0 Administration test measures knowledge of administering a network running Novell NetWare 5.0 network operating system. Designed for experienced network administrators, this test covers the following topics: Administration, Backup Services, Directory Services, Installation and Configuration, Login, Partitions and Replicas, Printing, Security, Server Management, Time Synchronization, Utilities, and ZEN Works.

The CORBA 2.3 C++ test measures knowledge of programming using CORBA 2.3 C++. Designed for experienced programmers, this test covers the following topics: CORBA Basics, CORBA Services, Design Issues, IDL, Interface Repository, Interoperability, Method Invocation, OMA, and ORB Interface.

The Event Sales Manager solution is designed for management level positions in the hospitality industry. Sample tasks include selling use of facility space for special events and managing staff. The solution is focused on sales, solving problems and making good decisions. Potential job titles that use this solution are: Event Sales Manager, Events Manager and Special Events Manager. Multiple configurations of this solution are available.

Multi-rater Feedback System (MFS) – 360° feedback and development helps you prepare the right people for the right roles and focus on the training and support they need to excel. In a 360° feedback review, individuals receive structured feedback - measured against the needs of the business - from managers, direct reports, peers, colleagues and customers. Based on the Universal Competency Framework, the combined MFS and OPQ assesses an individual's performance in the workplace based on the competencies deemed the most important for the role, allowing the individual's colleagues to provide a confidential performance appraisal, and combines this with their potential to perform, as defined in their OPQ.

Constructive feedback is increasingly recognised as a key to enhancing managerial effectiveness. This report provides the focus with detailed feedback on their skills, abilities, personal attributes and other job relevant characteristics, as seen from a number of different perspectives. It is based on the analysis of responses to the Universal Competency Framework questionnaire which you and these other people completed recently.

Constructive feedback is increasingly recognised as a key to enhancing managerial effectiveness. This report provides the focus with detailed feedback on their skills, abilities, personal attributes and other job relevant characteristics, as seen from a number of different perspectives. It is based on the analysis of responses to the Universal Competency Framework questionnaire which you and these other people completed recently.This report will also provide guidance to the focus on actions they could take for improving on areas where they have received low ratings (development tips) and suggestions on improving further on their strengths (leverage tips). The tips are linked to each behavioural statement within the competency framework

The Entry Level Cashier Solution is for entry-level retail positions in which employees receive payment in the form of cash, check, or credit cards for goods purchased. Sample tasks for these jobs include, but are not limited to: handling payments, offering customer service, and issuing receipts and refunds.

The Entry Level Customer Service Solution (General) is for a wide range of entry-level positions where employees are expected to interact with customers when carrying out critical tasks of the job. This includes positions that require frequent interactions with customers, or positions where customer service is not central to the role, but is still essential for successful performance on the job. Sample tasks for these jobs include, but are not limited to: interacting with customers on the phone to provide information; taking orders; solving product or service issues; and responding positively to difficult or irate customers.