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Assessment: Verify Checking Supervisory

Verify Checking Supervisory

The SHL Verify Range of Ability Tests is a suite of cognitive ability assessments appropriate for candidates at a wide range of job levels. Designed to measure a candidate’s ability to compare information quickly and accurately, the Checking test is particularly useful when assessing an individual's potential in any role where perceptual speed and high standards for maintaining quality are required. The test is relevant to entry-level, administrative and clerical roles, as well as apprenticeship schemes.

Assessment: Verify Technical Checking

Verify Technical Checking

The Technical Checking assessment is part of the SHL VerifyTM suite of cognitive ability assessments. Technical Checking measures perceptual speed and accuracy. This assessment requires examinees to quickly and accurately match symbols and switches based on a given set of rules. The Technical Checking assessment is mostly non-verbal and features shapes and figures. As with all assessments included in the SHL VerifyTM suite, the Technical Checking assessment allows organizations to assess this aspect of cognitive ability in an unproctored setting. This assessment is appropriate for all job levels and job titles, but is especially relevant for jobs that require the ability to quickly assess the accuracy of information against a set of rules.

Sample relevant jobs include:

• Manufacturing Line Worker
• Auditing Clerk
• Traffic Technician

Measures the ability to determine the rules governing technical processes and to apply those rules quickly and correctly. This is characterised by a systematic and methodical approach to work, fast perceptual processing, pattern recognition, and error detection and reduction.

Assessment: Typing Test 1

Typing Test 1

This assessment is timed and designed to measure speed and accuracy in typing. This assessment allows the 5 minutes to type passages into a simulated word processing document. Test takers will need a printed text original for this type of evaluation. The reading level of this assessment ranges from the 10th to 12th grades. This typing test uses the following formula to determine the Net Words Per Minute score: Net Words Per Minute = Gross Words Per Minute - Total Errors. Localized for use in the UK.

Assessment: Motivation Questionnaire (MQ.M5)

Motivation Questionnaire (MQ.M5)

By understanding what motivates their staff, managers can unlock each individual’s full potential and direct their energies more constructively. This questionnaire measures 18 dimensions of an individual’s motivation, and provides a comprehensive understanding of those situations which increase and reduce their motivation.

Assessment: Data Entry Alphanumeric Form 1

Data Entry Alphanumeric Form 1

This test assesses a candidate's ability to enter alphabetical and numerical information into fields within a simulated screen on the computer. Candidates are provided a printed text original that contains tables of information that they must enter exactly into a similar table in a word processing document using a keyboard. The information includes business-related text and numbers such as office number, company name, address, mail code, and billing code. The test assesses for speed and accuracy. This test is available in US English, UK English and Australian English.

Assessment: Contact Center Agent (Short Form)

Contact Center Agent (Short Form)

The Contact Center - Agent solution is an assessment used for job candidates applying to entry-level positions in a contact center environment where the main focus of the job is customer service. Sample tasks for these jobs include, but are not limited to: interacting with customers on the phone to provide information; taking orders; solving product or service issues; responding positively to difficult or irate customers; navigating within multiple applications to find and view customer account details; and typing information quickly and accurately. Potential job titles that use this solution are: Call Center Representative, Contact Center Agent, Customer Service Agent, and Customer Service Representative. There are multiple configurations and versions of this solution available.

Assessment: Verify Deductive Reasoning

Verify Deductive Reasoning

The SHL Verify Range of Ability Tests is a suite of cognitive ability assessments appropriate for candidates at a wide range of job levels. SHL Verify Deductive Reasoning is an assessment used for job candidates applying to jobs at all levels that require deductive reasoning ability. Sample tasks for jobs that may require deductive reasoning include, but are not limited to, evaluate arguments, analyse scenarios, and draw logical conclusions. Potential job titles that use this solution are Engineers, Financial Analysts or Social Workers.

Assessment: Verify General Ability Screen

Verify General Ability Screen

The SHL Verify Range of Ability Tests is a suite of cognitive ability assessments appropriate for candidates at a wide range of job levels. SHL Verify General Ability Screen is an assessment used for job candidates applying to entry- level positions that require a basic level of general cognitive ability. The General Ability Screen is appropriate for entry-level roles across industries that include tasks ranging from making change to preparing food.

Assessment: Verify Spatial Ability

Verify Spatial Ability

The SHL Verify Range of Ability Tests is a suite of cognitive ability assessments appropriate for candidates at a wide range of job levels. SHL Verify Spatial Ability is an assessment used for job candidates applying to all job levels that require spatial ability. The Spatial Ability assessment is completely non-verbal and features only shapes and figures. Sample tasks for jobs that may require spatial ability include, but are not limited to planning or visualising a sequence of operations used to test mechanical equipment, adjusting and repairing equipment, and monitoring the loading and discharging of people or cargo. Potential job titles that use this solution are Mechanics, Pilots, or Engineers.

Assessment: Customer Care Simulation

Customer Care Simulation

The Customer Care Simulation test measures speed and accuracy at listening and entering information in a simulated call center environment. Within a test, two types of calls are simulated. The first type simulates a customer requesting information regarding products, and the second type simulates a customer ordering products. Test takers are provided one practice call of each type, and four or eight calls of each type are scored as part of the Expanded version. Different actors are used in each call, and the accent of the caller is varied across calls.

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