Showing 31 - 40 of 43 results

Products List

Report: Occupational Personality Questionnaire (OPQ - OPQ32) Team Types and Leadership Styles Profile

Occupational Personality Questionnaire (OPQ - OPQ32) Team Types and Leadership Styles Profile

This OPQ (Occupational Personality Questionnaire) report is based on Belbin's team types and Bass's leadership and reporting styles. Belbins team types: individual preferred role when working in a team. Bass's leadership and reporting styles: individuals preferred leadership styles and likely style of behavior as a direct report.

Report: Occupational Personality Questionnaire (OPQ - OPQ32) Emotional Intelligence Report

Occupational Personality Questionnaire (OPQ - OPQ32) Emotional Intelligence Report

This OPQ (Occupational Personality Questionnaire) report explores how a person manages feelings and relationships with other people. It is intended for use in a development setting.

Assessment: MFS + OPQ 360° Feedback Assessment

MFS + OPQ 360° Feedback Assessment

Multi-rater Feedback System (MFS) – 360° feedback and development helps you prepare the right people for the right roles and focus on the training and support they need to excel. In a 360° feedback review, individuals receive structured feedback - measured against the needs of the business - from managers, direct reports, peers, colleagues and customers. Based on the Universal Competency Framework, the combined MFS and OPQ assesses an individual's performance in the workplace based on the competencies deemed the most important for the role, allowing the individual's colleagues to provide a confidential performance appraisal, and combines this with their potential to perform, as defined in their OPQ.

Report: MFS UCF Feedback Report

MFS UCF Feedback Report

Constructive feedback is increasingly recognized as a key to enhancing managerial effectiveness. This report provides the focus with detailed feedback on their skills, abilities, personal attributes and other job relevant characteristics, as seen from a number of different perspectives. It is based on the analysis of responses to the Universal Competency Framework questionnaire which you and these other people completed recently.

Report: MFS UCF Feedback Report with Development Tips

MFS UCF Feedback Report with Development Tips

Constructive feedback is increasingly recognized as a key to enhancing managerial effectiveness. This report provides the focus with detailed feedback on their skills, abilities, personal attributes and other job relevant characteristics, as seen from a number of different perspectives. It is based on the analysis of responses to the Universal Competency Framework questionnaire which you and these other people completed recently. This report will also provide guidance to the focus on actions they could take for improving on areas where they have received low ratings (development tips) and suggestions on improving further on their strengths (leverage tips). The tips are linked to each behavioral statement within the competency framework

Package: Entry Level Cashier

Entry Level Cashier

The Cashier solution is for entry-level retail positions in which employees receive payment in the form of cash, check, or credit cards for goods purchased. Sample tasks for these jobs include, but are not limited to: handling payments, offering customer service, and issuing receipts and refunds. Potential job titles that use this solution are: Cashier, Sales Associate, and Clerk. There are multiple configurations and versions of this solution available.

Package: Entry Level Customer Service (General)

Entry Level Customer Service (General)

The Retail Sales and Service solution is for entry-level retail positions in which employees are expected to generate sales while providing exceptional customer service. Sample tasks for these jobs include, but are not limited to: greeting each customer with warmth and eagerness, keeping up-to-date on current promotions and advertisements, possessing knowledge about the company's products and services and being able to communicate this information to customers, and participate in various activities that help to support the operation of a store. Potential job titles that use this solution are: Sales Representative, Retail Sales Associate, and Sales Clerk. Multiple configurations of this solution are available.

Package: Entry Level Customer Service (Retail and Contact Center)

Entry Level Customer Service (Retail and Contact Center)

The Retail Sales and Service solution is for entry-level retail positions in which employees are expected to generate sales while providing exceptional customer service. Sample tasks for these jobs include, but are not limited to: greeting each customer with warmth and eagerness, keeping up-to-date on current promotions and advertisements, possessing knowledge about the company's products and services and being able to communicate this information to customers, and participate in various activities that help to support the operation of a store. Potential job titles that use this solution are: Sales Representative, Retail Sales Associate, and Sales Clerk. Multiple configurations of this solution are available.

Showing 31 - 40 of 43 results

All prices displayed are before tax