The Administrative Professional Solution is for entry to mid-level positions that involve routine clerical and administrative functions in addition to office management functions and customer service. Sample tasks for this job include, but are not limited to: arranging conference calls; drafting correspondence; scheduling meetings; greeting visitors; coordinating office activities. Potential job titles that use this solution are: Administrative Assistant, Secretary, Office Manager, Administrative Aide, and Administrative Associate. There are multiple configurations of this solution available.

This assessment measures ability to correctly use the various parts of speech in written communication and covers subject-verb agreement, sentence structure, and punctuation.

This test measures knowledge of financial analysis in the United States including the metrics used and the regulatory organizations involved. Designed for the experienced financial professional, this test covers the following topics: Analyzing Return, Analyzing Risk, Budgetary Control, Budgets, Cost of Capital, Financial Analysis, and Valuation Methods. Test-takers will need a financial calculator for this exam.

The Contact Center Agent - Advanced solution is an assessment used for job candidates applying to entry-level positions in a contact center environment that require more experience and where the main focus of the job is customer service. Sample tasks for these jobs include, but are not limited to: interacting with customers on the phone to provide information; taking orders, and solving product or service issues; responding positively to difficult or irate customers; navigating within multiple applications to find and view customer account details; and typing information quickly and accurately. Potential job titles that use this solution are: Call Center Representative, Contact Center Representative, Customer Service Agent, and Customer Service Representative. There are multiple configurations and versions of this solution available.

This test, designed for administrative professionals, measures knowledge of important types of business writing being used today. It covers the following topics: Business Letters, Other Formats, Principles of Organization, Rules of Grammar, Spelling, Style and Tone, and Vocabulary.

The SQL (ANSI) test measures knowledge of database queries using ANSI SQL. Designed for experienced database programmers and administrators, this test covers the following topics: Relational Database and SQL Basics, SQL Data Modification, SQL Queries, and Using SQL DML.

The SQL (ANSI) Fundamentals test measures knowledge of database queries using ANSI SQL. Designed for entry-level database programmers and administrators, this test covers the following topics: Grouping and Totaling, Relational Database and SQL Basics, SQL Data Definition (DDL), SQL Data Modification, SQL Queries, and Using SQL DML.

The Software Testing test measures knowledge of testing software. Designed for experienced software testers, this test covers the following topics: Dynamic Techniques, Fundamentals, Levels, Management, Monitoring, Static Techniques, Tools, and Types.

The .NET Framework Fundamentals test measures knowledge of the .NET environment. Designed for experienced users, this test covers the following topics: .NET Architectural Overview, .NET Framework Class Library, .NET Programming, Assemblies, Common Language Runtime (CLR), and Common Type System (CTS).

The Technical Help Desk (Microsoft) test measures knowledge of Technical Help Desk (Microsoft). Designed for experienced users, this test covers the following topics: Hardware, Help Desk Operations, Internet Explorer, Microsoft Office, Networking, Operating Systems, PC Peripherals, Software, and System Security.