The Administrative Assistant solution is for entry-level clerical positions that interact with external or internal customers. Sample tasks for these jobs include, but are not limited to: answering telephones, managing files and records, sorting mail, greeting customers, and collaborating with co-workers on projects. Potential job titles that use this solution are: Receptionist and Administrative Assistant. There are multiple configurations of this solution available.

The J.D. Edwards OneWorld Report Design (ERW) test measures knowledge of the Enterprise Report Writer (ERW) module of J.D. Edwards OneWorld Reports. Designed for experienced report designers and writers, this test covers the following topics: Event Rules, Headers/Footers, Joining Subsections, Modifying Reports, Report Design Director, Report Design User Interface, Sections, Setting up Business Views as Favorites, Joining Subsections, Submitting and Printing Reports, and Tabular Section.

The Windows Application Program Interface test measures knowledge of programming using the Windows Application Program Interface (API). Designed for experienced programmers, this test covers the following topics: Graphics, System, and User Interface.

The DB2 Administration (OS390) test measures knowledge of administering DB2 databases. Designed for experienced administrators, this test covers the following topics: Administration, Data Definition, Doors to DB2, Overview, Programming, SQL, Tuning, and Utilities and Commands.

The OS/400 test measures knowledge of working within OS/400, IBM's AS/400 operating system. Designed for experienced AS/400 users, this test covers the following topics: Communications, Data, Devices, IPL/MI, Jobs, Messages, Performance/Maintenance, Printing, and Security.

The Lotus Domino R5 Programming test measures knowledge of programming in a Lotus Domino R5 environment. Designed for experienced programmers, this test covers the following topics: Basic Web Design, Core Concepts, Design Elements, Formulas, Security/Database, Security/Programmed, and Workflow Design.

The Computer Telephony Integration (CTI) test measures knowledge of designing and installing computer-operated telephone networks in call centers and other locations. Designed for experienced CTI professionals, this test covers the following topics: Administration, Applications, Architecture, Computing, Database, Design Concepts, Disaster Recovery, Telephone User Interface, Telephony, and Troubleshooting.

The ADO.NET 2.0 test measures knowledge of programming using ADO within the .NET framework. Designed for .NET developers, this test covers the following topics: Components, DataBindings, Datasources, Implementation, Object Model, Performance, Transactions, and XML.

The Fiber Optics test measures knowledge of the concepts and practices of installing fiber optics. Designed for experienced telecommunications engineers and network planners, this test covers the following topics: Fiber Cabling for Gigabit Ethernet, Fiber Connectors, Fiber Optic Applications, Fiber Optic Basics, Fiber Optic Construction, Fiber Optic Hardware, Fiber Optic Specifications, Fiber Optic Transmitters, Fiber Splices, and Testing Fiber Optics.

The Computer Forensics (U.S.) test measures knowledge of Computer Forensics. Designed for experienced users, this test covers the following topics: Analyzing Evidence, Collecting Evidence, Data Types, Examination Procedures, Forensic Tools, Initial Analysis, Investigative Preparation, and Report Findings.